So this morning I had to call the collections dept at work to verify a payment they took out of an acct. I went to call them, and having dialed the number many times wasn’t paying attention exactly to my key strokes… I then hear…”You have reached the triple X hard porn phone…” [...]

I’m not a confrontational person. I don’t like to argue, I don’t fight, I don’t start fights, I don’t throw tantrums expecting to get my way.
One of the benefits of my job is that, whether I agree or not, I have to defend a position or policy that may be unpopular…. much [...]